How We Work

Our Promise

Fast, fair, accountable recruitment. Best practice process, proven methods, and smart use of AI to deliver shortlists you can trust.

Who we help

  • Employers who want measurable results and full compliance
  • Job seekers who want clear info, respectful comms, and real opportunities

For employers

1) Scope and plan

  • 30 to 45 minute intake to nail the brief, salary band, and success measures
  • Market reality check on salary and supply
  • Search plan and comms cadence agreed up front

2) Source and shortlist

  • Database alerts, referrals, targeted outreach, niche boards
  • First candidates on standard roles in a few business days
  • Shortlist includes scorecard, salary guide, and risk notes

3) Select with confidence

  • Structured interview guides and work samples where needed
  • Technical checks, references that test outcomes, not just dates
  • Compliance pack ready before offer

4) Offer and aftercare

  • Two way negotiation so both sides win
  • Day one checklist and first week check in
  • Warranty support if anything goes off track

How we use AI for employers

  • Intake co-pilot builds your role brief from notes and emails
  • Salary and supply signals from live market data
  • Boolean search generator for every platform
  • Candidate scoring against must haves, location, salary, availability
  • Weekly client pack auto-built with funnel, risks, fixes, and next steps
  • Compliance bot checks work rights, licences, references, safety docs

Best practice you can see

  • Signed brief before search
  • Evidence based shortlist
  • Completed references before offer
  • Compliance 100 percent before start
  • Post placement review to capture improvements

Engagement options

  • Contingent search
  • Retained search for hard to fill roles
  • Labour hire for temp and contract
  • Projects and RPO for volume or multi role campaigns

SLAs we hold ourselves to

  • Intake summary same day
  • First shortlist for standard roles in a few business days
  • Candidate updates inside 24 hours where possible
  • Full compliance before offer

Proof points

  • Offer acceptance rate
  • Time to shortlist and time to offer
  • Shortlist to offer ratio
  • Candidate CSAT and client NPS
  • Compliance pass rate

Security and governance

  • DISP member practices for Defence aligned work
  • SFIA used for digital and ICT role design and assessment
  • Privacy by design and role based access to sensitive data

For job seekers

What to expect

  • Clear role info and what matters to the employer
  • Realistic pay guidance and interview prep
  • Fast feedback where possible
  • Your rights, safety, and privacy respected

How we use AI for candidates

  • CV insights to highlight strengths against the brief
  • Role fit summary you can review before each interview
  • Interview practice prompts based on the actual role
  • Plain language updates and next steps

Our commitment

  • Straight talk at every step
  • No ghosting
  • Your data handled with care and only used for roles you approve

How we use SFIA

For digital and ICT roles we map duties to SFIA skills and levels. This gives precise role definitions, cleaner scorecards, and salary aligned to capability, not vague titles.